Helpful and considerate

Rayburn Repair (June 2012)

To super lady in Wheildons office,

Just a note to say how pleasant to hear a pleasant voice to help – at the end of the phone. Puts the customer at ease knowing they are helpful and considerate. Knowing they will come as soon as possible, welcome call to say when parts are in and arrange a time for re-visit to fit them.

Many Thanks,

Barbara Charnley, Burton in Lonsdale.